Microsoft OneNote
Smart notetaking app
OneNote allows users and teams to quickly and easily capture and share ideas. As part of the Office suite, OneNote is used daily by millions of business, consumer, and education users.
Company
Microsoft
Role
Design lead
Industry
Consumer
Year
2020-2021
Customer problems
OneNote helps individuals and teams quickly capture, organize, and share ideas. As part of the Microsoft Office suite, it is used daily by millions of business, education, and consumer users worldwide. However, the learning curve is high, especially for new users trying to navigate its full range of features.
Challenges
The biggest challenge was achieving deep alignment and seamless integration across the Microsoft ecosystem—including Outlook, Office apps, and Teams—while modernizing a long-standing product. I led a design sprint with three designers and fostered cross-functional collaboration to drive alignment and secure stakeholder buy-in.
Objectives
Reimagine and define a product vision for OneNote, a 17-year-old platform, to deliver a cohesive, intuitive, and forward-looking user experience.
Impact
The redesigned OneNote, tightly integrated within the Microsoft ecosystem, contributed to user growth from 40 million to over 70 million monthly active users (MAU).
Customer problems
OneNote helps individuals and teams quickly capture, organize, and share ideas. As part of the Microsoft Office suite, it is used daily by millions of business, education, and consumer users worldwide. However, the learning curve is high, especially for new users trying to navigate its full range of features.
Challenges
The biggest challenge was achieving deep alignment and seamless integration across the Microsoft ecosystem—including Outlook, Office apps, and Teams—while modernizing a long-standing product. I led a design sprint with three designers and fostered cross-functional collaboration to drive alignment and secure stakeholder buy-in.
Objectives
Reimagine and define a product vision for OneNote, a 17-year-old platform, to deliver a cohesive, intuitive, and forward-looking user experience.
Impact
The redesigned OneNote, tightly integrated within the Microsoft ecosystem, contributed to user growth from 40 million to over 70 million monthly active users (MAU).
Customer problems
OneNote helps individuals and teams quickly capture, organize, and share ideas. As part of the Microsoft Office suite, it is used daily by millions of business, education, and consumer users worldwide. However, the learning curve is high, especially for new users trying to navigate its full range of features.
Challenges
The biggest challenge was achieving deep alignment and seamless integration across the Microsoft ecosystem—including Outlook, Office apps, and Teams—while modernizing a long-standing product. I led a design sprint with three designers and fostered cross-functional collaboration to drive alignment and secure stakeholder buy-in.
Objectives
Reimagine and define a product vision for OneNote, a 17-year-old platform, to deliver a cohesive, intuitive, and forward-looking user experience.
Impact
The redesigned OneNote, tightly integrated within the Microsoft ecosystem, contributed to user growth from 40 million to over 70 million monthly active users (MAU).
